Privacy Policy

This Privacy Policy describes how Scrypt Automation Pte Ltd collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act of Singapore. By accessing our website or using our services, you agree to the collection and use of information as described in this policy.

1. Personal Data We Collect

We may collect the following categories of data:

• Identification details such as name and company
• Contact details such as email address and phone number
• Business information such as customer lists, booking details, and feedback provided by clients
• Technical information such as IP address, browser type, and device information
• Usage data related to workflows, automations, and product interactions

2. How We Collect Personal Data

We collect data through:

• Website forms and contact submissions
• Direct communication by email or messaging platforms
• Client onboarding and service agreements
• Automated systems including analytics tools
• Customer data provided by clients for processing

3. Purpose of Data Collection

We process personal data for the following purposes:

• Delivering automation services and AI driven solutions
• Managing client accounts and communication
• Sending notifications, updates, or service alerts
• Conducting analytics to improve our services
• Providing technical support
• Ensuring compliance with legal and regulatory requirements

4. How We Use Client Customer Data

Clients may provide customer lists or contact details for automation workflows. We act as a data intermediary and process such data only according to the client's instructions. We do not sell or share customer data with unrelated third parties, and we do not use customer data for our own marketing.

5. Disclosure of Personal Data

We may disclose data to:

• Third party platforms such as WhatsApp, Meta, Google, OpenAI, or communication service providers required to deliver specific workflows
• Service providers assisting with hosting, analytics, or infrastructure
• Regulatory authorities when required by law

All disclosures are made strictly on a need to know basis.

6. Data Protection and Security

We implement appropriate administrative, physical, and technical measures to protect personal data. This includes:

• Encrypted data storage
• Access controls and two factor authentication
• Secure hosting and firewalls
• Regular security reviews

7. Retention of Data

Data is retained only for as long as necessary to fulfill the purpose for which it was collected. When no longer needed, data will be deleted, anonymized, or archived securely.

8. Access and Correction Requests

Individuals may request:

• Access to their personal data
• Correction of inaccurate or incomplete data
• Withdrawal of consent for processing

Requests can be sent to: contact@scryptautomations.com

9. Transfer of Data Outside Singapore

Some integrated services may process data outside Singapore. We ensure that such transfers comply with PDPA requirements.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a revised update date. For questions or concerns, please contact us at contact@scryptautomations.com.